Frequently Asked Questions


All About Cash Management

What is cash management?

Simply put, cash management is the physical handling of the cash cycle, which involves the collection, movement, processing, storage, and deposition of banknotes.

Why is cash management important?

Cash management helps a business meet its everyday cash flow requirements, preventing it from incurring debts. If cash is managed improperly, with inadequate and inconsistent amounts being deposited, businesses will find it difficult to run their day-to-day financial activities.

Why does my company need cash management?

Cash management is an essential service for your company as it facilitates the cash collected at each of your outlets across India to be transported and banked on priority, making it available for use in the shortest possible time. The blockage of funds is reduced to the minimum period. It also reduces your risk, as the movement and banking is handled by trained professionals, with core competency skills in handling cash.

Is cash management relevant in the digital age?

Barring incidences like demonetization and the initial Covid-19 lockdown, cash isn’t slowing down. An economy like India is predominantly cash-based, with not enough network systems to replace cash with plastic or digital money entirely, especially as you visit Tier 3 and Tier 4 locations, penetrating deeper.

Radiant Technology

What network architecture do we use?

The key components of our technological infrastructure are as follows: ERP-based two-level reconciliation enterprise class system. The ERP has been built to meet information security requirements. It is integrated with an Android-based solution and Handheld-based Terminals with the Middleware and backend server system for management of Cash Logistics operations. Our ERP is audited by major national and multinational banks. The key benefit of the ERP is that it allows for real-time information for data reliability and consistency.

What are the Data Centre Facility details?

We maintain a disaster recovery site at No 16-2-738/2/B/C, Ashmangadh, Malakpet, Hyderabad 500036 (“DRS”). The land for the DRS is taken on a lease of 5 years from February 1, 2021. The DRS has a server capacity of 3 terabytes. The DRS hosts recovery software and data from our operations are backed up on a daily basis. Additionally, we have a 24×7 data backup and replication facility and a business continuity plan (“BCP”) in place in case of any incidents. We also conduct regular testing of the preparedness of the DRS.

How do we ensure digital security?

Our NIST Cybersecurity Framework is designed on the following lines – to identify, protect, detect, respond and recover. As for security protocols, all connections to the external network are carried via a firewall, IPS using secured protocols, and is configured to restrict access to various resources. Domain-level group policies are in effect in the entire network which restricts the usage of all hardware/software resources. We follow an approved method to isolate the services to banks, both physically and logically to segregate from other clients. Exchange over shared networks is protected against unauthorized interception by virtual private networks (“VPN”) with encrypted tunnels or end-to-end encryption between authenticated endpoints.

What mobile applications do we use?

RADMUS is a mobile application developed by us, where the cash collection executive can quickly manage his daily transactions while capturing the receipts and uploading it securely with the scanner app.

What is our Information Security Policy?

Our information security policy is customised to reflect our environment and culture and to meet our specific security needs. Our information security policy is prepared by the Chief Technology Officer and approved by the senior management. Our information security policy is subject to periodic review and revision and is published bi-annually and made available to all relevant employees, including Regional Heads, Branch Heads, Department Heads, and employees who work under each of the business verticals.