Investor Support
| KYC Related Forms | Forms |
|---|---|
| Form for availing investor services, updating KYC details across all folios of the holder, maintained by the RTA/Company | Form ISR-1 |
| Form for obtaining confirmation of Signature of securities holder by the Banker Form ISR-2 | Form ISR-2 |
| Declaration Form for Opting-out of Nomination by holders of physical securities | Form ISR-3 |
| KYC Related Forms | Form ISR-4 |
| Nomination Form | Form SH-13 |
| Cancellation or Variation of Nomination Form | Form SH-14 |
| Model R&TA Agreement | Forms |
|---|---|
| SEBI Circular_Model Tripartite Agreement | Download |
Procedure for submission of documents:
Form 15G/15H/10F are available on the website of Link Intime India Private Limited. The same can be downloaded from Link Intime’s website at https://www.linkintime.co.in/client-downloads.html. On this page select the General tab.
The aforementioned documents (duly completed and signed) are required to be uploaded at https://web.linkintime.co.in/formsreg/submission-of-form-15g-15h.html. On this page the user shall be prompted to select / share the following information to register their request.
- Select the company (Dropdown)
- Folio / DP-Client ID
- PAN
- Financial year (Dropdown)
- Form selection
- Document attachment – 1 (PAN)
- Document attachment – 2 (Forms)
- Document attachment – 3 (Any other supporting document)
All communications/ queries in this respect should be addressed to our RTA, Link Intime India Private Limited to its email address: rnt.helpdesk@linkintime.co.in or to the Company to its email address: investorrelations@radiantcashlogistics.com
Investor Grievance Portal:
This application can be accessed at https://swayam.linkintime.
- Effective Resolution of Service Request -Generate and Track Service Requests/Complaints through SWAYAM.
- Features – A user-friendly GUI.
- Track Corporate Actions like Dividend/Interest/Bonus/split.
- PAN-based investments – Provides access to PAN linked accounts, Company wise holdings and security valuations.
- Effortlessly Raise request for Unpaid Amounts.
- Self-service portal – for securities held in demat mode and physical securities, whose folios are KYC compliant.
- Statements – View entire holdings and status of corporate benefits.
- Two-factor authentication (2FA) at Login – Enhances security for investors.
Online Dispute Resolution (ODR) Portal
As per the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/145 dated July 31, 2023 , on “Online Resolution of Disputes in the Indian Securities Market”a common Online Dispute Resolution Portal (“ODR Portal”) which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established.
A copy of the said SEBI circular can be accessed here –Download
SMART ODR Portal (Securities Market Approach for Resolution through ODR Portal) can be accessed via the following link – https://smartodr.in/login
SEBI Circular dated September 20, 2023 explains in detail the mechanism for invoking Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform.The SEBI Circular can be accessed here – Download
SEBI Scores portal can be accessed using the following link- https://scores.sebi.gov.in/